Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device.
Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
Solicite aqui ajuda relativamente a faturas e pagamentos associados às suas encomendas.
Como mudar a morada de faturação?
Required fields are marked with an asterisk*
{"xsrfToken":"7d0f4464a9d59fd86d119dd584d34bd97be5b3ad_lout","branding":{"id":"4","key":"fat","name":"Faturação","portalBaseUrl":"/servicedesk/customer/portal/4","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/4/11","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#13171c","headerLinkHoverBGColor":"#13171c","headerBadgeColor":"#13171c"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/d41bda9c-106a-45e9-b40c-14d9fb1b0a28/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4ZjhhMDg1NS1kZDZhLTRlYjgtYmIyNC00MzBlMGRkNDk3MzciLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmQ0MWJkYTljLTEwNmEtNDVlOS1iNDBjLTE0ZDlmYjFiMGEyOCI6WyJyZWFkIl19LCJleHAiOjE3ODQyMjE0NTYsIm5iZiI6MTc4NDIyMDg1Nn0.eXLIvE_0ApmekWku8f123E0daxkjCXAOorYEvXp3l8g&client=8f8a0855-dd6a-4eb8-bb24-430e0dd49737&mode=fit","logoId":"d41bda9c-106a-45e9-b40c-14d9fb1b0a28","isLogoAvailable":true,"helpCenterTitle":"Encontre aqui uma resposta a todas as suas dúvidas!","sharedPortalName":"Precisa de ajuda?","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"pt-PT":{"helpCenterTitle":"Encontre aqui uma resposta a todas as suas dúvidas!","sharedPortalName":"Centro de ajuda","localeDisplayName":"Portuguese (Portugal)"},"en-US":{"helpCenterTitle":"Encontre aqui uma resposta a todas as suas dúvidas!","sharedPortalName":"Precisa de ajuda?","localeDisplayName":"English (United States)"},"es-ES":{"helpCenterTitle":"Bienvenido al Centro de ayuda","sharedPortalName":"Centro de ayuda","localeDisplayName":"Spanish (Spain)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#d29501","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/dcef174a-3835-4ad4-b1ae-dcd44b9c285f/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4ZjhhMDg1NS1kZDZhLTRlYjgtYmIyNC00MzBlMGRkNDk3MzciLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmRjZWYxNzRhLTM4MzUtNGFkNC1iMWFlLWRjZDQ0YjljMjg1ZiI6WyJyZWFkIl19LCJleHAiOjE3ODQyMjE0NTYsIm5iZiI6MTc4NDIyMDg1Nn0.Tp4P43DZcXNZXa9PgjSTAHNGYw8RLV0K-oCKRFl5s2I&client=8f8a0855-dd6a-4eb8-bb24-430e0dd49737&height=300&mode=fit","bannerMediaApiFileId":"dcef174a-3835-4ad4-b1ae-dcd44b9c285f","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"4","key":"fat","projectId":10023,"serviceDeskId":4,"name":"Faturação","description":"<p>Solicite aqui ajuda relativamente a faturas e pagamentos associados às suas encomendas.</p>","portalBaseUrl":"/servicedesk/customer/portal/4","onlyPortal":false,"reqTypes":[{"id":"29","name":"Como mudar a morada de faturação?","descriptionHtml":"","callToAction":"Como mudar a morada de faturação?","introHtml":"","icon":10549,"iconUrl":"https://intelidus.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10549","groups":[5],"key":""},{"id":"30","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10527,"iconUrl":"https://intelidus.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""}],"reqGroups":[{"id":5,"name":"General"}],"orderMapping":{"5":[29]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"ff7022a8-967a-3cbf-9c67-b22bd25e8063","appLinkName":"System Confluence","appLinkUrl":"https://intelidus.atlassian.net/wiki","spaceKey":"FAT","spaceName":"Faturação","spaceUrl":"https://intelidus.atlassian.net/wiki/spaces/FAT","isServer":false},"labels":[],"projectKey":"FATU","serviceDeskId":4,"kbLinkDomainURLs":["https://intelidus.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":4,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"FATU","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"Portuguese (Portugal)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4ZjhhMDg1NS1kZDZhLTRlYjgtYmIyNC00MzBlMGRkNDk3MzciLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtdXNlci1jb2xsZWN0aW9uLTE3ODM5NTUxMTkiOlsicmVhZCIsImNyZWF0ZSIsInVwZGF0ZSJdfSwiZXhwIjoxNzg0MjIyMDU2LCJuYmYiOjE3ODQyMjA4NTYsImFub25JZCI6ImFub24tdXNlciIsImh0dHBzOi8vaWQuYXRsYXNzaWFuLmNvbS9hcHBBY2NyZWRpdGVkIjpmYWxzZX0.0CQfaf18u1ywKxZQ3M5hM_jRRydn8ZwZejN0uwbM-UU","targetCollection":"upload-user-collection-1783955119","endpointUrl":"https://api.media.atlassian.com","clientId":"8f8a0855-dd6a-4eb8-bb24-430e0dd49737","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[{"id":"74912a5a-840c-44e6-a58e-388c94d8c802","name":"Dados de faturação","description":"Utilize este formulário para solicitar uma fatura não recebida.","categoryUrl":"https://intelidus.atlassian.net/servicedesk/customer/portal/4/topic/74912a5a-840c-44e6-a58e-388c94d8c802","lastUpdated":"1627996392907","createdAt":"1625246516075"},{"id":"9a984fbd-d59b-4aff-bc35-8f71fb23bd91","name":"Morada de faturação","description":"Utilize este formulário para consultar ou alterar morada de faturação","categoryUrl":"https://intelidus.atlassian.net/servicedesk/customer/portal/4/topic/9a984fbd-d59b-4aff-bc35-8f71fb23bd91","lastUpdated":"1625247596051","createdAt":"1625246560241"}]}},"reqCreate":{"id":29,"projectId":10023,"issueType":{"id":"10057","name":"Ask a question"},"form":{"name":"Como mudar a morada de faturação?","descriptionHtml":"","callToAction":"Como mudar a morada de faturação?","intro":"","instructions":"","icon":10549,"iconUrl":"https://intelidus.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10549","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Número de encomenda","description":"Caso não o saiba, indique o nº de telefone","descriptionHtml":"<p>Caso não o saiba, indique o nº de telefone</p>","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Mensagem","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Anexos","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/4/create/29","requestValidateBaseUrl":"/servicedesk/customer/portal/4/validate/29","calendarParams":{"firstDay":0,"date":"2026-07-16T17:54:16+0100","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"ff7022a8-967a-3cbf-9c67-b22bd25e8063","appLinkName":"System Confluence","appLinkUrl":"https://intelidus.atlassian.net/wiki","spaceKey":"FAT","spaceName":"Faturação","spaceUrl":"https://intelidus.atlassian.net/wiki/spaces/FAT","isServer":false},"labels":[],"projectKey":"FATU","serviceDeskId":4,"kbLinkDomainURLs":["https://intelidus.atlassian.net"]},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4ZjhhMDg1NS1kZDZhLTRlYjgtYmIyNC00MzBlMGRkNDk3MzciLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtdXNlci1jb2xsZWN0aW9uLTE3ODM5NTUxMTkiOlsicmVhZCIsImNyZWF0ZSIsInVwZGF0ZSJdfSwiZXhwIjoxNzg0MjIyMDU2LCJuYmYiOjE3ODQyMjA4NTYsImFub25JZCI6ImFub24tdXNlciIsImh0dHBzOi8vaWQuYXRsYXNzaWFuLmNvbS9hcHBBY2NyZWRpdGVkIjpmYWxzZX0.0CQfaf18u1ywKxZQ3M5hM_jRRydn8ZwZejN0uwbM-UU","targetCollection":"upload-user-collection-1783955119","endpointUrl":"https://api.media.atlassian.com","clientId":"8f8a0855-dd6a-4eb8-bb24-430e0dd49737","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}